For Families

Care with dignity.
Support with heart.

We bring compassionate expertise into your home, ensuring your loved one receives the highest quality care while you find reassurance and support at every step.
Find out how we can help
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28th Feburary 2019

Care you can feel.
Support you can trust.

At Ultima Care, we understand that choosing care for yourself or a loved one is one of life’s most important decisions.

That’s why we provide compassionate, person-centred support that promotes independence while ensuring dignity, comfort, and wellbeing. With highly trained carers and a commitment to excellence, we give families the reassurance that their loved ones are in safe hands.

Family care, shaped around you.

We provide flexible care services tailored to you or your loved one—supporting dignity, comfort, and independence at home and in the community.
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Supported Living
Flexible supported living services — empowering people with additional needs to live independently, confidently, and safely with tailored care at home or in the community.
Spinal Injury
Specialist spinal injury care at home — promoting independence, dignity, and wellbeing with tailored support for complex physical and medical needs.
Respite Care
Flexible respite care at home — giving families time to rest and recharge while ensuring loved ones receive safe, compassionate support.
Mental Health Support
Compassionate, person-centred mental health support — helping individuals manage challenges, build resilience, and live well in the comfort of their own home.
Live-in Care
Compassionate, 24-hour live-in care — helping you stay safe, supported, and independent in the comfort of your own home.
Homecare Services
Flexible homecare services that promote independence, dignity, and comfort — practical support and companionship delivered with compassion in the home you love.
End of Life Care
Compassionate, dignified end of life care — supporting comfort, choice, and peace for individuals and families during life’s final stage.
Elderly Care
Compassionate elderly care at home — promoting independence, dignity, and wellbeing with flexible support tailored to every individual’s needs.
Dementia Care
Compassionate dementia care at home — helping loved ones stay safe, comfortable, and connected while supporting families with reassurance and peace of mind.

Unsure what care
is right for you?

We’ll take the time to understand your needs and help you find the right support for yourself or a loved one.
Talk to us

A standard of care you can trust.

We take pride in setting a benchmark for quality care. Every member of our team shares a commitment to excellence — ensuring the people we support always feel valued, respected, and safe.
Person-Centred Approach
We take a person-centred approach, tailoring our care to your unique needs, goals, and comfort.
Empathetic and responsive
Ultima offer the highest possible standard of care and first class customer service.
Respectful and Supportive
We treat you with dignity and sensitivity, respecting your privacy and preferences while supporting you to live life to the fullest.
Consistent and Attentive
You can rely on us for consistent, high-quality care that prioritises your needs and well-being every day.
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Questions & Answers.

Have questions? We’ve answered some of the most common ones below.

We provide a full range of homecare and nursing support — from companionship and daily living assistance to complex and clinical care. Whether it’s a few hours a week or round-the-clock support, our aim is to help your loved one live comfortably and safely at home. We also offer respite care, live-in care, and short-term recovery support following hospital discharge.

We start with a free, no-obligation care assessment. One of our experienced team members will visit you to discuss your loved one’s needs, preferences, and routines. From there, we’ll design a personalised care plan that reflects their wishes and lifestyle — and we’ll review it regularly to make sure it stays right for them.

Yes — all our care professionals go through a detailed recruitment and training process. This includes enhanced DBS checks, shadowing, induction training, and ongoing development in areas such as dementia, medication management, and end-of-life care. Many hold or are working towards recognised qualifications in Health and Social Care.

Our care costs are transparent and based on the level of support required. Rates include your carer’s time, travel between visits, and all care management and supervision. We’ll always provide a clear written quote before care begins, so you know exactly what to expect — no hidden charges.

Absolutely. We understand that needs can change. Whether it’s increasing hours, reducing visits, or adding new types of support, we’ll adapt the care plan whenever required. Your care coordinator will stay in touch to ensure the support always fits your family’s circumstances.

Every aspect of our care is centred on respect. We train our carers to promote independence wherever possible — encouraging clients to do as much for themselves as they wish, with the reassurance that support is always there. Privacy, dignity, and choice are at the heart of everything we do.

Quality is part of our DNA. We’re regulated by the Care Quality Commission (CQC) and follow clear internal auditing and feedback processes. We regularly collect client and family surveys, carry out spot checks, and invest in staff training to make sure our service remains safe, consistent, and person-centred.

Caring for a loved one can be challenging, so we’re here for families too. Our team offers emotional support, guidance on funding or benefits, and practical advice whenever you need it. We also work closely with local charities, hospices, and support groups to connect families with additional help in the community.

Yes. Our carers can accompany your loved one to GP or hospital appointments and relay updates as needed. We also work in partnership with healthcare professionals, district nurses, and social workers to ensure care is well-coordinated and fully aligned with any medical advice.

Simply contact our friendly team — you can call us, complete the enquiry form on our website, or email us directly. We’ll arrange an informal chat to understand your needs and guide you through the next steps. There’s no pressure or commitment — just clear advice and support from the start.

Our Services

How can we help you?

Whether you’re looking for compassionate care for a loved one or professional support for your organisation, we’re here to provide trusted solutions that make a difference.
Expert care solutions for your organisation.
Partner with us to deliver reliable, professional care services that raise standards and ease pressures.
Shape your career in care with us.
Discover rewarding career opportunities at Ultima, where your skills and compassion can make a real difference in people’s lives.